We at IPS e Services Private Limited (IPS) respect the privacy of everyone who visits this Portal and are committed to maintain the privacy and security of the personal information of all visitors to this Portal. Our policy on the collection and use of personal information and other information is outlined below.
We learn, collect, and store your personal information (that we consider necessary) when you use our Portal. We use this information to provide you with a safe, efficient, smooth, and customised experience, which includes, without limitation, displaying content such as recommended products and services that might interest you and communicating with you about your orders, new products/services .This allows us to provide specific services and features that most likely meet your needs, customise our Portal to make your experience safer and easier, and enable third parties to carry out technical, logistical, and other functions on our behalf.
We receive and store the information you explicitly provide to us. This includes personal information such as your user name along with your password, your name, address, telephone number, e-mail address and other contact information, date of birth, gender, financial information such as bank account information, credit/debit card or other payment instrument details and any other information that you provide during your time on the Portal. You may choose not to provide certain information, but this could prevent you from taking full advantage of our Portal’s various features.
Whenever you interact with our Portal, we automatically receive, record, and analyse information from your browser or device, which includes, without limitation, your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Portal, information about your mobile device, including a unique identifier for your device and purchase history; which we sometimes aggregate with similar information from other customers to create features such as best-selling products/services , products/services you viewed or searched for, products/services you may like. We may also use browser data such as cookies, flash cookies, or similar data on certain parts of our Portal. We may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalised content, to give you the best possible shopping experience on our Portal.
We may receive information about you from third parties, such as social media services, commercially available sources, and business partners. If you access our Portal through a social media service or connect a service on our Portal to a social media service, the information we collect may include but is not limited to your user name, profile picture, email address, friends list and any other information associated with that social media service, which the social media service has the right to share with us and any other information or content you have made public in connection with that social media service. Whenever you access the Portal or contact us through social media services, you authorise us to collect, store, analyse and use such information in accordance with this Policy.
A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. “Cookies” are small text files transferred by a web server to your hard drive and thereafter stored on your computer. Cookies are useful for enabling the browser to remember information specific to a given user. Website’s cookies do not contain any of your personally identifiable information.
We may use cookies to manage our users’ sessions and to store preferences, tracking information, and language selection. Cookies may be used whether you register with us or not. The types of information a cookie collects include the date and time you visited, your browsing history, your preferences, and your username. We cannot control or access cookies used by third- party service providers. This Privacy Policy covers only Cookies used by us, and not any cookies used by third parties. You have the ability to either accept or decline the use of cookies on your computer, whether you are registered with us or not. Typically, you can configure your browser to not accept cookies. However, declining the use of cookies may limit your access to certain features of the Website.
Erasing or blocking such information may limit the range of features available to the visitor on our Portal. We also use such information to provide visitors/buyers a personalized experience on our Portal. We may use such information to allow visitors to use the Portal without logging on upon returning, to auto-populate email forms, to make improvements and to better tailor our Portal to our buyers' needs. This information can verify that visitors meet the criteria required to process their requests.
Respecting customers’ privacy is not only an important part of our business but one of the core philosophies of our organisation. We never have and never will commercially exploit such information by selling it to third parties. We share customer information only as described below, and in no other manner:
Third-party service providers
We employ other companies and individuals to perform some functions on our behalf. These functions include but are not limited to fulfilling orders, delivering packages, analysing customer data, providing marketing assistance, providing search results and links, and processing payments. For optimum fulfilment of these functions, they have access only to such customer information as is needed to perform their functions, and are contractually bound to not use it for any other purpose.
Compliance with law
We may be required to share customer information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution, and punishment of offences. Further, we may release account and other personal information when we believe release is appropriate to enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of IPS, our users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction.
Business transfers
As we develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, all information, including personal information collected and stored by us may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which all such information is transferred to one or more third parties as one of our business assets.
With your consent
Other than as set out above, you will receive notice when information about you might go to third parties and you will have the option to choose whether or not you’d like such information to be shared.
In one word, absolutely. The security of your information is very important to us. We use adequate security policies, rules, and technical measures, as required under applicable law, to safeguard and protect your information from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss.
However, we shall not be responsible for any breach of security or for any action of any third parties that receive users’ personal data or events that are beyond our reasonable control including acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, breach of security and encryption, etc.
For user’s convenience, our website/app may contain certain hyperlinks to other IPS group company links as well as to websites, links outside website. In addition, user may have linked to our Portal from another website. We are not responsible for the privacy policies and practices of other websites, even if user access those using links from our Portal. We can make no promises or guarantees regarding data collection on the hyper-linked pages and on websites that are not owned by IPS. We recommend that user check the policy of each website they visit, or link from, and contact the owners or operators of such websites if user have any concerns or questions.
Users may find advertising or other content on the Services that link to the sites of our third party partners, suppliers, clients, advertisers, sponsors, licensors, and other third parties. In addition, these sites and services, including their content and links, may be constantly changing.
We use third party payment processors to assist us in processing your payment information securely. Such third party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Privacy Policy. We suggest that you review their respective privacy policies. We, however, ensure that we partner only with those payment processors who comply with applicable regulatory and industry standards.
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, time bombs or other harmful components.
The information provided by IPS e Services Pvt Ltd ("we," "us," or "our") on https://www.hamarakendra.com/ (the "Site") and our mobile application is for general informational purposes only. All information on the Site and our mobile application is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site or our mobile application. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR OUR MOBILE APPLICATION OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE AND OUR MOBILE APPLICATION. YOUR USE OF THE SITE AND OUR MOBILE APPLICATION AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE AND OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK.
The Site and our mobile application may contain (or you may be sent through the Site or our mobile application) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
This app does not represent any government or political entity. Your use of this information provided on this app is solely at your own risk.
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below. If you wish to change or delete any of the personal information you have entered whilst visiting our Portal or if you have any questions about our privacy statement, e-mail the Data Manager at support@ipsindia.co.in. However, this might not allow you to take full advantage of the features of our Portal. If you are concerned about our use of your personal information, please contact us at support@ipsindia.co.in, with the subject line, "privacy." If at any time you would like to contact us, you can do so by emailing us at support@ipsindia.co.in